Policies and Procedures

Policy & Enrollment Information

Welcome to Dekeuster’s Gymnastics! We’re excited to have your athlete join our program. Please review the following policies and important enrollment information to ensure a smooth experience for you and your family.

📲 Registration & Communication

  • All registrations must be completed through the Full Out app.
    This is the only platform we use for class sign-ups, payments, and updates.

  • All communication also takes place through the Full Out app.
    Important announcements, class updates, and billing notifications are sent directly through the app.

  • Please ensure the Full Out app is downloaded and notifications are turned on so you don’t miss any important information.

💳 Payment Policy

  • Registration payment must be made before an athlete may attend their first class.
    If payment has not been submitted, the athlete’s spot will not be held.

  • Monthly tuition will be invoiced to your Full Out account on the 1st of the month, with a due date on the 10th of each month. If your payment is not made by the 10th. Your card on file will be automatically charged. 

  • Payments are to be made by the month, not by the week.

  • Tuition not paid by the 10th of the month will incur a $5 late fee.

  • Accounts more than three (3) months behind on payments will result in the athlete being removed from class. Athletes will not be permitted to participate again until all outstanding balances are paid in full.

🔁 Attendance & Enrollment Changes

  • If your child chooses to miss any month during the year and wants to return the following month, you will be required to pay the enrollment fee again, plus monthly tuition.
    Please note: Your child may not be placed back into the same class they were in previously. Class availability is not guaranteed. Please do not miss classes!

  • Please be respectful and notify us if your gymnast decides to no longer take class.
    If you do not notify us before the monthly payment is processed, there will be no refunds.

📧 Contact Information

If you have any questions or need assistance with the Full Out app or your parent portal, feel free to reach out:

Thank you for being a part of the Dekeuster’s Gymnastics family! We appreciate your cooperation and support in helping us maintain a safe, organized, and positive environment for all our athletes.